Greetings from Ace India Consultancy!
With reference to your resume in job portal we have openings for the post of “ Click to chat Agent” in a leading BPO
Designation: Click to Chat Agent (Online chat representative)
Location : Gandhinagar
Experience : 0 -15 yrs
CTC: up to 22 k per month
Shift : Rotational shift ( night shift will also be there)
(Cab facility will be provided)
Job Description & Skills Required:
Take multiple Inbound chats with prospective business customers in designated market area to qualify leads and explain type of service or product offered.
Communicate with current and prospective customers using a variety of computer and telecommunications technology/software to give information and answer questions regarding current promotions and new or upgraded products.
Quote prices and encourages customers to buy.
Secures and places orders with others for filling and arranges delivery date.
Enter names, addresses, purchases, and reactions of prospects solicited into computer database system.
Follow up with customers to assure satisfaction, respond to queries, solicit further sales, and solve or refer problems.
Prepare report on sales activities - Sales Tracker.
Build strong relationships with Sales Coach and team members.
Be open and responsive to consistent coaching, take an active role in performance planning and goal setting.
Act as a role model at all times, adhere to high ethical standards.
Take responsibility and initiative to develop core skills and competencies by being involved in every facet of personal development.
Be flexible in an environment by championing and embracing change.
Follow all compliance guidelines and regulations regarding Customer Proprietary Network Information, Competitive Landscape Operating Requirements, Do Not Call legislation, and company policy regarding slamming, cramming and falsification of sales.
To apply for the above position please send me your updated C.V at puja@aceindiaconsultancy.com with the title 'Application for the post of
"Click to Chat Agent" and also provide me with the following details:
Current CTC:
Expected CTC:
Notice Period:
Regards,
Puja Rai
Hr Executive
E-mail: puja@aceindiaconsultancy.com
Ace India Consultancy
With reference to your resume in job portal we have openings for the post of “ Click to chat Agent” in a leading BPO
Designation: Click to Chat Agent (Online chat representative)
Location : Gandhinagar
Experience : 0 -15 yrs
CTC: up to 22 k per month
Shift : Rotational shift ( night shift will also be there)
(Cab facility will be provided)
Job Description & Skills Required:
Take multiple Inbound chats with prospective business customers in designated market area to qualify leads and explain type of service or product offered.
Communicate with current and prospective customers using a variety of computer and telecommunications technology/software to give information and answer questions regarding current promotions and new or upgraded products.
Quote prices and encourages customers to buy.
Secures and places orders with others for filling and arranges delivery date.
Enter names, addresses, purchases, and reactions of prospects solicited into computer database system.
Follow up with customers to assure satisfaction, respond to queries, solicit further sales, and solve or refer problems.
Prepare report on sales activities - Sales Tracker.
Build strong relationships with Sales Coach and team members.
Be open and responsive to consistent coaching, take an active role in performance planning and goal setting.
Act as a role model at all times, adhere to high ethical standards.
Take responsibility and initiative to develop core skills and competencies by being involved in every facet of personal development.
Be flexible in an environment by championing and embracing change.
Follow all compliance guidelines and regulations regarding Customer Proprietary Network Information, Competitive Landscape Operating Requirements, Do Not Call legislation, and company policy regarding slamming, cramming and falsification of sales.
To apply for the above position please send me your updated C.V at puja@aceindiaconsultancy.com with the title 'Application for the post of
"Click to Chat Agent" and also provide me with the following details:
Current CTC:
Expected CTC:
Notice Period:
Regards,
Puja Rai
Hr Executive
E-mail: puja@aceindiaconsultancy.com
Ace India Consultancy
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