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Dec 17, 2013

Ahmedabad Job | BPO Openings for Web/chat Support and Sales Executive(holiday Sales)


By on 4:03 AM

Job Synopsis
Sales Executive Job Ahmedabad

BPO Openings for Web/chat Support and Sales Executive(holiday Sales)
Company:Motif India Infotech Pvt. Ltd.
Experience:0 to 4 yrs
Location:Ahmedabad
Walk-in details:Date- 11th January, Starting Time: 10 AM
Job Description
Dear Candidate,

Greetings from Motif India Infotech. Pvt. Ltd.!!!

Looking for a Bright Future WALK IN FOR A SUCCESSFUL CAREER!!!


We are conducting Recruitment Drive in Nagpur on 11th January, 2014 for the following positions:


1. Designation Customer Care Representative (ICCR):


Job Description:
  • Process emails/chats/cases & work on ad-hoc projects.
  • Meet the hourly/daily/weekly/monthly productivity targets.
  • Processing of e-mails/chats/transactions as per the instructions given by TLs.
  • Ensuring the target (as per the situation and business needs) are met without compromising on quality.
  • Strictly adhering to the guidelines laid down for the processing of e-mails/chats/transactions. Keep updated with process and policy updates & any new developments

Competency Requirements:
  • Good communication skills in English (both verbal and written).
  • Basic knowledge of computers and Internet.
  • Job Location: Ahmedabad

Work Experience: Fresher / Experienced candidates


Job Qualification: Graduate / Undergraduate



2. Sales Executives (Holiday Sales):


Job Description:
  • Understanding the query of the customer, work on it and accordingly prepare a holiday package.
  • Perform sales to inbound voice and web based customer inquiries for international/domestic holiday sales.
  • No Night Shifts.
  • No Cold Calling.
  • Should be able to handle escalations and work in excel.

Competency Requirements:
  • Under graduate/graduate/Post Graduate with minimum 1 - 3 years experience in Hotel and Holiday Sales in a quality centric company.
  • Working days: 6 days a week& 7 days of process operations.
  • Job Location : Ahmedabad
  • Weekly off: 1 day (Rotational) and not necessarily (Saturday/Sunday).
  • Working Hours Window: 9 hrs. a day (including 1 hour break) any time between 8:00 am to 10:00pm.
  • IATA Certified Course would be an added advantage
  • Travel industry knowledge & experience in Hospitality or customer service industry
  • OTA (Holiday sales) candidate will be preferred
  • Accent training (only for voice campaigns)
  • Excellent Knowledge of Airlines Terminologies, Rules and Regulations
  • Knowledge about international/domestic destinations
  • Willingness to work in 24 x 7 work environment.


Interested candidates can walk-in at the below mentioned venue for the interview. Incase of any query please contact at the no. mentioned below.


For more details log on to www.motifinc.com


Walk-in: 11th January, 2014Saturday between 10:00 am and 5:30 pm


Address: The Nagpur Ashok, West High Court Road, Aath Rasta Square, Opp. Bank of Baroda, Laxminagar, Nagpur.


Regards,
Vaquar
Human Resource Team
Motif, Inc.
Contact no. : 079-26569828
Role:Associate/Senior Associate -(NonTechnical)
Role Category:Back Office/Web/Transaction Processing
Industry Type:BPO / Call Centre / ITES
Functional Area:ITES, BPO, KPO, LPO, Customer Service, Operations
Keywords:customer care executive,customer service,customer care officer,customer service executive,customer support executive,customer service representative,chat,international,non - voice, BPO,international call center,bpo fresher,domestic bpo
Desired Candidate Profile
Education:(UG - Any Graduate - Any Specialization, Graduation Not Required) AND (PG - Any PG Course - Any Specialization, Post Graduation Not Required) AND (Doctorate - Any Doctorate - Any Specialization, Doctorate Not Required)
Company Profile
Motif India Infotech Pvt. Ltd.
http://www.motifinc.com
Motif, Inc., headquartered in California, USA, provides BPO and KPO services to Fortune 500 and mid-market companies in the US, Europe & Asia. Motif has an open and transparent work culture. It has been ranked amongst the Top 10 BPO companies to work for in India, and ranked the Best Call Centre / BPO / KPO Company in Gujarat. It has been also ranked as the Best CSR Company twice in a row. Motif offers a rewarding and motivating environment where innovation is rewarded.
Regards,
Vaquar
Human Resource Team
Motif India Infotech Pvt. Ltd
.
bhagyashri.b@motifinc.com

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