Experience required for the Job: 1 - 10 years
Annual Salary of the Job: 2.0 - 2.0 Lacs - up to 2.50 lpa
Job Location: Ahmedabad
Dear Candidate,
Post: MRT- operations Executive,
Experience: 1+ year in international call center,
Shift time: Rotational Shift,
Education: any graduate/undergraduate,
Salary: up to 22000 pm ctc,
Job description:
* Provide general and technical support to field agents, Medical Record Technicians (MRTs).
* Provide IT support to MRTs, periodically accessing their computers to troubleshoot errors.
* Maintain the Daily Report, checking MRTs in and out daily.
* Follow up with MRTs on missed appointments, late appointments, etc.
* Conduct research for and provide answers to management regarding MRT related questions and issues.
* Create and maintain database for MRT equipment and software.
* Perform ad hoc assignments as needed.
* Coordinate scheduling of field agents (Medical Record Technicians (MRTs)) with medical offices in order to send MRTs on-site to copy medical records.
* Confirm previously scheduled appointments.
* Work with medical office's to answer any logistical questions they might have.
* Conduct research for and provide answers to management regarding Routing related questions and issues.
* Work closely with Call Center to provide support when needed
* Perform ad hoc assignments as needed.
Key Skills:
* Ability to coordinate smoothly with interdepartmental coordinators, MRT's and medical offices.
* Excellent written & verbal communication skills, good typing skills with minimal errors & proper grammar.
* MUST have excellent telephone etiquette and clarity of voice with proper pronunciation.
* PC Skills (i.e. word, excel, etc.) is a MUST
Kindly attend the interview on below mentioned address.
Contact person : Mukund,
Interview Time:10:00-8:30, Day:Monday-Friday,
Contact No: 09727724505
ID :mukund.kotadia@recordflow.com,
Office; RecordFlow,511,5 Floor,Pinnacle Business Park,Corporate road ,Opp. Prahaladnagar Garden,Ahmedabad
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